Privacy Policy

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Privacy Policy

At Couture Envy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store, www.coutureenvy.com (the "Site").

1. Information We Collect

When you visit our Site or place an order, we collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Shipping and billing addresses

  • Payment details (processed securely via third-party providers)

  • Phone number (if provided)

Device Information:

  • IP address

  • Web browser

  • Time zone

  • Cookies and web tracking technologies

  • Pages or products you view

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate with you (e.g., confirmations, support)

  • Screen for fraud or potential risks

  • Personalize your shopping experience

  • Send occasional marketing emails (with your consent)

3. Sharing Your Information

We share your information with trusted third parties only as necessary to operate our business, such as:

  • Shopify (our eCommerce platform)

  • Payment gateways (e.g., PayPal, Stripe)

  • Shipping carriers

  • Analytics and marketing tools (e.g., Google Analytics, Facebook Pixel)

These services are bound by their own privacy policies.

4. Cookies & Tracking

We use cookies to:

  • Enhance your browsing experience

  • Track website activity and traffic

  • Store items in your cart

You can disable cookies through your browser settings, but this may affect functionality.

5. Your Rights

If you are located in the EU or UK, you have the right to:

  • Access personal data we hold about you

  • Request corrections or deletion of your data

  • Object to certain processing

  • Withdraw consent at any time

To exercise these rights, contact us at support@coutureenvy.us.

6. Data Retention

We retain your order information unless and until you ask us to delete it. For legal or business reasons, certain data may be retained longer (e.g., tax compliance).

7. Security

We take reasonable steps to protect your personal information using industry-standard encryption and access controls. However, no method of transmission over the Internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns, contact us at:

📧 Email: support@coutureenvy.us
🌐 Website: www.coutureenvy.com